Who We Are
Mission
Our mission is to be a prominent and reliable distributor of dental restorations on the Central Coast of California and beyond, by providing products and services that will exceed our customers’ expectations. We will do this by developing close partnerships with our customers and delivering a more precise, on-time product with a shorter turnaround than our competitors while, at the same time, affording our employees a work environment where they will benefit from jobs that meet or exceed their career goals.
Vision
Robertson Dental Lab’s ultimate customer experience guides our efforts each day. Regular interaction with our friendly, helpful staff will reveal the efforts we go to “make your job as easy as possible.” In essence, we become an extension of your office as we work together to your ultimate benefit and satisfaction. This cooperative process is the essence of Robertson Dental Lab’s “ultimate customer experience” philosophy. That experience not only translates into money savings, but creates an experience that you will want to repeat. It’s why so many dental offices see us as a requisite part of their dental practice’s success.
Our company will change the way dentists think about dental labs and technicians by delivering such an exceptional customer experience that they will consider us key to their success.
Core Values
-
- Enthusiastic about the job
- Maintain efficiency at all times
- Always professional
- Passionate about providing an exceptional customer experience
- Always positive
- Embrace and drive change
- Burning desire for growth and learning
- Conserve resources
- Extreme attention to detail
- Build open and honest relationships through communication
“It’s our job to make your job as easy as possible.”
Working with Robertson Dental Lab Gives you Many Options
Full Service Lab
Crown & bridge (including Zirconia, e.max, PFM), implants, removeable and complex hybrid or aesthetic cases.
5-Day In-Lab Crown / NO RUSH FEE!
We deliver all-ceramic Zirconia or e.max crowns in 7 days from the time the case is picked up (5 days in-lab). Must be three units or less / Monolithic or layered (4 units plus – 7 days, monolithic or layered). We deliver single unit all-ceramic hybrid implants 7 days from the time the case is picked up (5-days in lab – dependent upon system type and part availability).
“Global” Implant Fee
Includes crown, custom abutment, implant analog, implant impression coping, soft tissue model, and labor. Choose between Noble (semi-precious) and High Noble (precious) metal. Call to learn more about our global implant fees.
All-On-4® & Concept or Pro-Arch Case Expertise
With over 300 All-on-4® & Pro-Arch cases under our belt, we are the unquestioned dental lab leader here on the Central Coast. We have a proven set of protocols that make your conversion cases easier!
Local, Door-to-Door Courier Service / UPS National Delivery
Paso Robles to Oxnard; our friendly and prompt couriers pickup and deliver cases to and from your office to meet your appointed times.
We work with UPS shipping on a national level to pickup and deliver your cases. Call (800) 585-3111 to receive a startup package. Our friendly staff will help you plan for the timely pickup and delivery of your cases.
Friendly, Helpful Service
Our friendly staff and management team are here to help. Whether it’s a service, financial or a technical question, we have people who will help answer your questions. Call (800) 585-3111 and we’ll quickly put you in touch with the right person.
Resource Lab
We are here to help. Industry changes are happening at a rapid pace. We pride ourselves on staying current on new materials, advancing implant systems, digital technologies and case planning and troubleshooting. Capitalize to your benefit on our talented CDT (Certified Dental Technician) & highly trained technicians who work on your cases every day.
Other Attributes
* We offer custom shading for patient at our lab…just give us a call to schedule an appointment.
* On-going money saving coupon offers and programs.
* “YOU CHOOSE THE AMOUNT” remake policy!
Additional affiliations include Coastal Implant Study Club (Seattle Study Club), Santa Barbara Dental Study Group, and Dental Lab Owners Business Association